New Seminar

Time Management in an Instant

60 Ways To Make The Most Of Your Day

A research based one-day seminar that helps executives, managers and front-line staff overcome the feeling of overload and avoid the traps that lead to lost business, missed opportunities and unfulfilled potential.
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Web-Based Training

Customizable, Flash-Based Online Programs

Individual & Corporate licenses available

	Essential Email A web-based workshop covering all the key areas that have proved so popular in our live email training. Read more
	The Service Advantage A convenient, low-cost and entertaining way to ensure that your staff are consistently keeping your customers happy. Read more

Live Training and Consulting

Customer Service and Other Training Programs

	The Service Advantage: A Customer Service Training Program A comprehensive customer service training program for front line staff designed to enhance service attitudes and skills. Read more
	Building a Winning Quality Service Strategy A customer service training program for executives and senior managers to help them learn how to create a customer-focused company or department. Read more

Books from SCG

	Time Management in an Instant 60 Ways to Make the Most of Your Day Read more \| Pre-order
	Customer Service in an Instant 60 Ways to Win Customers and Keep Them Coming Back Read more \| Order now
	Customer Service for Dummies Revised with all-new material on e-mail and Internet customer service. Read more \| Order now
	Watercooler Wisdom How smart people prosper in the face of conflict, pressure and change Read more \| Order now

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info@scgtraining.com • 415-331-5200 • Toll Free 877-296-5200 • 180 Harbor Drive, Suite 208, Sausalito, CA 94965